ServiceNow Application Developer & Admin

Master ServiceNow Cloud Platform in 30 Days

Build high-paying careers in Enterprise Cloud Workflows. Master System Administration, Client Scripts, Business Rules, Flow Designer, ITSM Modules, and REST Integrations with CSA & CAD Certification prep.

⭐ 4.9 / 5.0 Rating

👥 520+ Trained Students

📜 CSA & CAD Exam Oriented

Book Free Demo → View 30-Day Syllabus

ServiceNow Masterclass

From Zero Knowledge to Certified ServiceNow Developer

✓ CSA Certified Admin ✓ CAD Certified Developer ✓ ITSM Specialist

Industry Career Demand

Why Learn ServiceNow in 2026?

ServiceNow is the leading cloud digital workflow platform used by over 80% of Fortune 500 enterprises to automate IT, HR, and Customer Service operations. Demand for Certified System Administrators (CSA) and Application Developers (CAD) is skyrocketing across global tech companies.

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High-Paying Career Opportunities

ServiceNow certified professionals earn top-tier packages in IT service management and custom cloud application engineering.

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Low-Code & Pro-Code Flexibility

Build workflows visually using Flow Designer or write custom JavaScript Client Scripts & Business Rules.

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Unified Enterprise Platform

Integrate ITSM, ITOM, HR Service Delivery, and REST APIs seamlessly on a single relational cloud database.

Enterprise Workflow Engine

ServiceNow replaces messy email threads and disconnected spreadsheets with automated, trackable digital tasks for modern companies.

ITSM Automation App Engine Studio REST Integration Hub

Structured Syllabus

30-Day Step-by-Step Curriculum

Week 1: Fundamentals

ServiceNow Admin & Data Model

ServiceNow Architecture & User Interface
Lists, Forms & Field Customizations
Tables, Dictionary & Schema Map
User, Group & Role Management (RBAC)
Access Control Lists (ACLs) & Security Rules

Week 2: Scripting

Client Scripting & Business Rules

JavaScript for ServiceNow & Glide API
Client Scripts (onLoad, onChange, onSubmit)
UI Policies & UI Actions Development
Server-Side Business Rules (Before/After/Async)
Script Includes & GlideAjax Asynchronous Calls

Week 3: Core ITSM

ITSM Modules & Service Catalog

Incident Management Lifecycle & SLA Rules
Problem & Change Management Workflows
Service Catalog & Catalog Items Setup
Variables, Variable Sets & Flow Designer
CMDB (Configuration Management Database) & CIs

Week 4: Integrations

REST Integrations & Import Sets

Data Import Sets & Transform Map Scripts
Scripted REST APIs (GET, POST, PUT, DELETE)
Integration Hub & Out-of-the-Box Spokes
Web Service Security & OAuth Authentication
MID Server Setup for Internal Systems

Week 5: Custom App Dev

App Engine Studio & Portals

Scoped Application Architecture & Studio
Service Portal Pages, Widgets & CSS
Reports, Dashboards & Performance Analytics
Update Sets Deployment & Git Repository Sync
Automated Test Framework (ATF) Basics

Week 6: Certification & Career

CSA/CAD Exam Prep & Capstone

Certified System Administrator (CSA) Mock Exams
Certified Application Developer (CAD) Exam dumps
Real-world Enterprise Capstone Implementation
Resume Building & ServiceNow Portfolio Audit
Mock Technical Interviews & Referral Support

Hands-on Practice

Real-World Capstone Projects

Automated IT Asset Onboarding

Design an end-to-end Service Catalog workflow that automates new employee laptop allocations, manager approval chains, and automated email notifications.

Bi-Directional REST API Sync

Build a custom Scripted REST API endpoint in ServiceNow to sync Incident tickets bi-directionally with external platforms like JIRA and GitHub.

Custom Visitor Management App

Develop a fully packaged custom scoped application with data model tables, user access roles, client validations, and Service Portal check-in widget.

Enrollment Open

Join the Next Batch

Get hands-on ServiceNow training from certified architects. Gain practical instance access, 1-on-1 doubt assistance, and placement support.

✓ 30 Days of Live Interactive & Hands-on Sessions
✓ Personal Developer Instance Setup & Scripting Labs
✓ CSA & CAD Official Exam Mock Test Series
✓ Verified KALKI TEC Digital Course Certificate
✓ Resume Audit, Mock Interviews & Job Placement Support